February 2021 saw the introduction of EPC and top tips documentation issued to all our External Wall Insulation refurb customers using GHG funding. These highlight key areas on how our clients can personally help to reduce energy in their homes.
This has been really well received with many customers keen to get involved in helping to reduce carbon emissions. Following this success we intend to roll out to our CWI and LI customers later in the year.
Spotlight on our people
Karle Rhodes’ role as Westville’s Business Development Manager means that he often finds himself face-to-face with residents before, during and after a project. His passion for passing on energy-saving and aftercare advice has always been well received by residents. To expand his knowledge and expertise, Karle has recently been working with our partners at Talk Green. As a result, he now offers expert advice to customers on a wide range of carbon-saving options linked to their EPC.