Westville Case Study:
Solar Energy In Nottingham for NCCHS
The Project.
Nottingham City Council Housing Services are raising the energy efficiency of residents’ homes to EPC grade C, which therefore is saving money on household energy costs.
Working in partnership with Westville, 124 Nottingham properties were selected to have solar panels installed in 2024/25, under the Social Housing Decarbonisation Fund.
Challenges.
Each installation was completed in 2 days keeping resident disruption to a minimum, with scaffolding usually erected and dismantled within a week.
Special attention was given to local birdlife and potential nesting areas. Once the solar panels were fitted, bird netting was secured to them to prevent birds from nesting underneath.
Westville providing safe areas for nesting wildlife
Spotlight On Our People...
Andy Hardwick & Kevin Hurd
Installation Manager & Contracts Manager
Andy Hardwick and Kevin Hurd worked closely with the installation team to ensure efficient installations with minimum disruption to the residents. Their planning on this project ensured that the full process, from scaffolding erection to dismantling, usually finished within a week.
Results.
The installation proved particularly impactful for the many bungalows occupied by senior residents. Feedback has been overwhelmingly positive, with homeowners expressing how pleased they are with their new solar panels and the noticeable reduction in their monthly energy bills.
Beyond the financial savings, residents have also commented on the reassurance of producing their own renewable energy, helping to make their homes warmer, more efficient, and future-ready. The scheme has not only improved comfort and affordability but has also supported a stronger sense of energy independence and sustainability within the community.
Following the work in Allenton, residents are set to save an estimated £74,250 annually on their energy bills.*
Following the work done in the SHDF project, the total estimated energy bill savings amounted to around £580 per year for each property!* The solar installation will save over roughly £72,000 collectively each year.
Resident delight is our delight
After each installation, Westville carries out quality check visits, followed by resident feedback calls.
Residents praised the efficient installation service and the savings already showing on their electricity bills. From the 18 customers completing feedback surveys, Westville achieved a remarkable 99% satisfaction score.
- "Service good, no problems. Great chaps - liked their cuppa. No mess, everything was cleaned up."
- “10/10, from the office induction to survey to installation, everything was perfect. Would recommend Westville to anyone”
- "Good service, installation was quite quick, no mess. We monitor our smart meter so we’re aware of our energy savings. Some days it’s registering zero cost!”
- “I pay for my gas and electric via a key card, electric was costing £3 a day last year, now is as low as £1 per day. Really pleased.”
- "I can see it is saving money on my electric bills – I’ve maintained paying £50 a month for electricity, but did receive £400 rebate in Jan 2025!”
- “Very friendly and polite installers - clean, no mess. I live alone so don’t use much electricity, but is now my account is in credit, so I’m happy about that!"
- "I am hard of hearing. The team listened and talked to me (and made a fuss of my dog)."
Recent projects by Westville
We’ve had the opportunity to work on some inspiring projects with some fantastic residential clients, businesses and local authorities.
